Recent Updates

iTMS: Reporting via the API

15 February 2010
You can now use the iTMS API to retrieve a report in either CSV, XML or Excel formats.

iTMS: salesforce.com

04 January 2010
iTMS now has full integration with salesforce.com. Click here for more information.

iTMS: Google Calendar

12 December 2009
iTMS can now fully read and write to google calendars on a per area or per salesman basis.

iTMS: Auto Mapping

17 November 2009
Import files field definitions can now be automatically set for common column headers.

iTMS: Incoming Email

19 October 2009
iTMS can now recieve email from POP3 mailboxes and display the message text in contact history.

iTMS: Call History can now be viewed via RSS

28 May 2009
You can know view your callers progress using your favourite RSS news reader

Do you need a quick solution?

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Your Name
Representative	First Available

How it works

• Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Complete the fields above and click the Submit button.
• You are prompted to download a small virus-free plug-in.
• With your permission, your support representative can view your screen and share control of your mouse and keyboard.
• You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Secondary Support Method

Click here to connect.

This method will download a small 190kb application. Upon running it will ask you to select a support representative to share your screen with.