Telemarketing, prospecting and lead tracking
Email marketing with telemarketing
Click here to request a demo or a free trial. We can do an internet meeting so it is really easy and convenient for you to see how iTMS can work for you.
Since iTMS is a stand-alone application, you can use it for the higher volume calls in your telemarketing and outbound call center department, and then pass the leads and opportunities to Salesforce.com to allow you to track opportunities and customers, and manage complex sales processes. iTMS users do not need a salesforce licence, so you can switch people from salesforce to iTMS for either no cost, or possibly a lower cost.
Telemarketing
- Dedicated call lists (optional)
- fast and efficient calling, minimal clicks to disposition calls
- auto-dialing
- Call-back management
- Call-guides and advance scripting options
- Activity monitoring
- Call statistics
- Appointment management and scheduling
- Simplify the callers' screen to suit the requirement
- Either use new data in iTMS or import directly from a Salesforce Campaign
- Create Leads in Salesforce based on call result in iTMS
- Update Leads in Salesforce based on call result in iTMS
- Create Accounts, Contacts, Tasks and Opportunites in Salesforce based on call result in iTMS
- Convert Leads to Accounts and Opportunities based on call result in iTMS
- Update custom fields in Salesforce
- Automatically set the Owner in Salesforce based on data from iTMS
- Automatically send an email notification to the Owner in Salesforce based on data in iTMS
Click here to request a demo or a free trial.