Our Solutions

Telemarketing, prospecting and lead tracking
The telephone is one of the most efficient ways to market products and services, but only if done correctly
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Appointment setting
Manage appointments as well as callers and data.
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CRM - Salesforce.com
Integration options with Salesforce.com to make a complete system.
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Email marketing with telemarketing
Send email blasts and then call when links clicked.
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Surveys
Outbound calling asking specific questions in the form of a survey.
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Fundraising
Outbound calling, usually using a scripted approach, requesting donations or subscriptions.
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Request a Demo

Click here to request a demo or a free trial. We can do an internet meeting so it is really easy and convenient for you to see how TMS/iTMS can work for you.

Combine specialist telemarketing and SalesForce.com CRM

Use iTMS for the higher volume calls in your telemarketing and outbound call center department, and then pass the leads and opportunities to Salesforce.com to allow you to track opportunities and customers, and manage complex sales processes.

Telemarketing and outbound call center

Telemarketing
- Dedicated call lists (optional)
- fast and efficient calling, minimal clicks to disposition calls
- auto-dialing
- Call-back management
- Call-guides and advance scripting options
- Activity monitoring
- Call statistics
- Appointment management and scheduling
- Simplify the callers' screen to suit the requirement

Salesforce.com crm integration

- Either use new data in iTMS or import directly from a Salesforce Campaign
- Create Leads in Salesforce based on call result in iTMS
- Update Leads in Salesforce based on call result in iTMS
- Create Accounts, Contacts, Tasks and Opportunites in Salesforce based on call result in iTMS
- Convert Leads to Accounts and Opportunities based on call result in iTMS
- Update custom fields in Salesforce
- Automatically set the Owner in Salesforce based on data from iTMS
- Automatically send an email notification to the Owner in Salesforce based on data in iTMS

Click here to request a demo or a free trial.