Telemarketing Software Systems
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| UK | +44 (0)1249 700230 |
|---|---|
| US | +1 646 845 1897 |
Telemarketing, prospecting and lead tracking
The telephone is one of the most efficient ways to market products and services, but only if done correctly
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Appointment setting
Manage appointments as well as callers and data.
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CRM - Salesforce.com
Integration options with Salesforce.com to make a complete system.
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Email marketing with telemarketing
Send email blasts and then call when links clicked.
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Surveys
Outbound calling asking specific questions in the form of a survey.
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Fundraising
Outbound calling, usually using a scripted approach, requesting donations or subscriptions.
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Click here to request a demo or a free trial. We can do an internet meeting so it is really easy and convenient for you to see how iTMS can work for you.
Both TMS and iTMS have functionality specifically designed to manage appointments.
Whether you are making appointments for one person or a hundred, our systems can ensure appointments are booked for the right person and without any double bookings. Automatically email remote sales people when an appointment is agreed. iTMS also has the capability of reading and writing to GoogleCalendar.
Whether you use the Windows TMS or the browser iTMS to manage the calling, diaries can be viewed off-site using either the fully featured iTMS or the reduced access which is great for Blackberry and mobile phones. Just click on a link to download full appointment details and load into Outlook or the PDA calendar.
Dial the phone using TAPI, VoIP, Skype or Vonage. The systems can be set to dial automatically for the next call (power dialing), or agents can click a button to dial (preview dialing).
When your agents start work you need to be sure they are calling the right data and as efficiently as possible. TMS/iTMS give you the tools to both predefine agents' work, monitor agent activity live and report on activity for any time frame.
Database organisation and manipulation is the bread and butter of our systems. You will be able to import, de-duplicate, manage and report on your data to create a database that will really work for you.
Click here to request a demo or a free trial. We can do an internet meeting so it is really easy and convenient for you to see how TMS/iTMS can work for you.