Our Products

iTMS online browser application
Easy to use and configure browser based application for telemarketing and lead tracking which includes all functionality required for this type of operation.
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Expert sales training
Make the best use of your sales efforts by taking advantage of this excellent sales training.
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RevoCall distributed phone system
Unique telephone system, fully integrated with the iTMS system. Supports VOIP and standard landlines.
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Click here to request a live online demonstration or a free trial.

iTMS online browser application: cloud computing with SaaS

If you don't want the hassle of running your own database server then we can host the database for you. This is state of the art "cloud computing" with Software-as-a-Service. All you have to do is signup and then signon, there are no installations to do, and no backups to do since we do everything for you. However, if you prefer to have the system on your own servers then that is also possible.Click here to find out why you should choose iTMS.

This is a very sophisticated yet easy to use system. It certainly has more functionality and flexibility than other telemarketing and crm systems on the market. This means you can work the way you want to work, rather than working the way the system wants you to work. It also means you can be more successful. Click here to view a pdf with example screen layouts. Request your free trial by using our contact form.

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Affordable with no limits and very fair

Priced at just 45GB Pounds* or USD65 per user per month, there is no required setup fee and the minimum contract is one month - payable monthly. There are no time or data limits(subject to fair use).

Quick and easy setup and working

Whether you're a company with distributed workers, or an individual doing work for many different companies this solution enables you to have an instant setup and access from anywhere. With options for multiple databases, scripts, call guides, "wrapup" and screen design, iTMS is simply the most configurable system available (in a non-technical way) - this means you can work how you want to work, in the most efficient way for you.

Quick and easy to use

Configuring the system won’t take up much of your time, from creating User Profiles (to control users’ permissions) to creating a new database, adding new fields and putting them on the screen. The calling process is designed to be as efficient as possible - you'd notice the difference immediately if you compared against any standard "crm" system.

Efficient dialing

iTMS offers the most efficient calling functionality. Just 3 clicks to dispositon a call, move to the next record and dial; and also a range of other functions such as automatic emails and automatic callback setting. For more efficient use of time callers can dial with a single click of the mouse, or possibly dialing automatically. Dialing options include our own integrated RevoCall phone system, TAPI onto a phone system or modem, Skype, Vonage, or other VoIP system.

Call-back management

Call-backs can be managed manually or automatically. In the automatic mode the caller is presented with the record automatically at the time it is due. In the manual mode callers can view a list of calls where the call-back date is "today", or view a list where the call-back date is before today, ie missed calls.

User permissions

Whether it’s a salesman using his lead list, looking at his appointment diay or a telemarketer making calls, you can be confident that they will only have access to what you intend. So they won’t be upsetting the configuration, running reports unauthorised or using other people’s data.

Activity monitoring

A big issue with callers who are offsite is knowing what they are doing. A live monitor screen shows you what call each person is on and how long they have been on it. A key part of activity tracking is the Wrapup (call result), this forces the caller to enter a call result for every call. It means that you can track call results and also on-call times.

Appointment setting

Use the online diary system to manage appointments, remove the possibility of double booking and settings times when the person is not available. A special signon setup ensures that a salesman goes directly to their diary to see appointments for "this week". Links within the data enable a quick postcode map lookup and also a web directory search for the company. Appointments can be exported to MS Outlook, GoogleCalendar and SalesForce.com

Data management

The system allows you to create up to 999 databases, making it ideal for marketing companies working for many different clients. Importing, reporting and exporting are very flexible, fast and easy. iTMS will import at a rate of over 20,000 records a minute, and the imported csv text file does not have to be in any specific format. The Report Writer enables you to create data lists, summary reports and pivot tables (cross-tabs). With the right authority all data can be exported with the click of a mouse. Functions for allocating, de-duplicating and copying data to another database enable you to manage your data effectively.

Salesforce.com integration

"Horses for courses". Use the right tool for the right job. Use iTMS for your telemarketing and use Salesforce.com for your CRM. In iTMS you can click a button to draw data out of your Salesforce, use iTMS for your dedicated calling, then update your Salesforce crm as necessary. This way you have the best of both worlds.

Easy, easy, easy!

In everything we do we strive to make your life as easy as possible, and it doesn't get much easier than using the browser iTMS and a hosted database!

Contact us now to get the ball rolling and take advantage of this amazing system!

* UK customers please add VAT to all prices